2019 Survey

1 Respondent Info

2 Residential Basic Info

3 Residential Base/Min Charges

4 Residential Rate Structure

5 Residential Additional Fees

6 Commercial Base/Min Charges

7 Commercial Rate Structure

8 Commercial Additional Fees

9 Community Questions

10 Stormwater

11 Notes And Feedback

Name :*
Title :
Street :
Community :*
State :*
Zip Code :
Telephone :*
Fax
Email :*
Does your community offer public water service to residents and/or businesses?
- Yes public water services are offered
- No public water services are not offered (well water only)
Does your community offer public sewer service to residents and/or businesses?
- Yes public sewer services are offered
- No public sewer services are not offered (septic systems only)
Does your community receive MWRA water service ?*
- Yes (Full)
- Yes (Partial)
- No
Does your community receive MWRA sewer service ?*
- Yes (Full)
- Yes (Partial)
- No

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Residential Rate
WATER
SEWER
Water Fund Type
Sewer Fund Type
1. Fund type
(water if none of the above)
(sewer if none of the above)
Water Date last adjusted Month
Sewer Date last adjusted Month
2. Date last adjusted:
Water Date last adjusted Year
Sewer Date last adjusted Year
Water Date next adjusted Month
Sewer Date next adjusted Month
3. Date next adjusted:
Water Date next adjusted Year
Sewer Date next adjusted Year
4. Billing Frequency
(Water Billing Frequency)
(Sewer Billing Frequency)

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- My water rates are based on
- WATER
- Please Select Fees (water)
- My Community has Base/Administrative/Meter Fee for Water Rate.
  - My Community has Base/Administrative/Meter Fee for Water Rate.
  (The base or administrative fee is a fee added onto the customer's bill that is not affected.)
- water Base/Administrative/Meter
  Per Bill
- My Community has minimum charge per residential water Bill.
  - My Community has minimum charge per residential water Bill.
  (Regardless of usage, the customer will be charge this much for water usage.)
- water minimum charge bill
  Per Bill
- This minimum fee includes
- minimum charge bill water unit type
- My sewer rates are based on
- SEWER
- Please Select Fees (sewer)
- My Community has Base/Administrative/Meter Fee for Water Rate.
  - My Community has Base/Administrative/Meter Fee for Water Rate.
  (The base or administrative fee is a fee added onto the customer's bill that is not affected.)
- sewer residential Base/Administrative/Meter
  Per Bill
- My Community has minimum charge per residential sewer Bill.
  - My Community has minimum charge per residential sewer Bill.
  (Regardless of usage, the customer will be charge this much for water usage.)
- resindential sewer minimum charge per Bill
  Per Bill
- This minimum fee includes
- minimum charge bill sewer unit type

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- Does your community use the same rates year around?
- Does your community use the same residential water rates year around?
  - Yes
  - No
- WATER
  
  Tier Tier Start Tier End Unit Rate
  
  Example 1 10 HCF $2.50
  
  The highest tier in your community can be left blank if it does not have an actual number assigned to it. For example, if your community’s highest tier is one rate for every HCF used after 50 HCF used, the start tier would be “51” and the tier end would be left blank.
- These rates apply 12 month of the Year.
- residentialWaterRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- residential water season first month count
- resdentialWaterSeasonFirstRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- residentialWaterSeasonSecondRateTable
  Tier Start Tier End Unit Rate
- Does your community allow residents to use second (irrigation) meters to remove outdoor water use from the sewer bill calculation?
- Discounts (water) :
- Discount (water) Description :
- Does your community use the same rates year around?
- Does your community use the same residential sewer rates year around?
  - Yes
  - No
- SEWER
  
  Tier Tier Start Tier End Unit Rate
  
  Example 1 10 HCF $2.50
  
  The highest tier in your community can be left blank if it does not have an actual number assigned to it. For example, if your community’s highest tier is one rate for every HCF used after 50 HCF used, the start tier would be “51” and the tier end would be left blank.
- These rates apply 12 month of the Year.
- residentialSewerRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- residential sewer season first month count
- residentialSewerSeasonFirstRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- residentialSewerSeasonSecondERateTable
  Tier Start Tier End Unit Rate
- Sewerage is based on between 0 - 100 % of water usage
  Please enter a number from 0 to 100.
- Discounts (sewer) :
- Discount (sewer) Description :

Tier	Tier Start	Tier End	Unit	Rate
Example	1	10	HCF	$2.50

Tier	Tier Start	Tier End	Unit	Rate
Example	1	10	HCF	$2.50

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WATER
SEWER
Fee Name Please Select $ Per Selection

City Limit Fee Per Bill $5.00

EPA Fee Per Year $ 70.00
Fee Name Please Select $ Per Selection

City Clean Harbor fee Per Unit $0.034
residentialAdditionalWaterRateTable
Fee Name Please Select $ Per / (Selection)
residentialAdditionalRateTable
Fee Name Please Select $ Per / (Selection)

Fee Name	Please Select	$ Per Selection
City Limit Fee	Per Bill	$5.00
EPA Fee	Per Year	$ 70.00

Fee Name	Please Select	$ Per Selection
City Clean Harbor fee	Per Unit	$0.034

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- WATER
- Please Select Fees (water)
- My Community has Base/Administrative/Meter Fee for Water Rate.111
  - My Community has Base/Administrative/Meter Fee for Water Rate.
  (The base or administrative fee is a fee added onto the customer's bill that is not affected.)
- commercial water Base/Administrative/Meter
  Per Bill
- My Community has minimum charge per commercial water Bill.
  - My Community has minimum charge per commercial water Bill.
  (Regardless of usage, the customer will be charge this much for water usage.)
- commercial sewer Base/Administrative/Meter
  Per Bill
- This minimum fee includes
- commercial minimum charge bill water unit type
- Check here if commercial water fees/rates are the same as residential water fees/rates in your community
  - Check here if commercial water/sewer fees/rates are the same as residential water/sewer fees/rates in your community
- SEWER
- Please Select Fees (sewer)
- My Community has Base/Administrative/Meter Fee for Sewer Rate.222
  - My Community has Base/Administrative/Meter Fee for Water Rate.
  (The base or administrative fee is a fee added onto the customer's bill that is not affected.)
- commercial water Base/Administrative/Meter
  Per Bill
- My Community has minimum charge per commerical sewer Bill.
  - My Community has minimum charge per commerical sewer Bill.
  (Regardless of usage, the customer will be charge this much for water usage.)
- commerial sewer minimum charge per Bill
  Per Bill
- This minimum fee includes
- commercial minimum charge bill sewer unit type
- Check here if commercial sewer fees/rates are the same as residential sewer fees/rates in your community
  - Check here if commercial water/sewer fees/rates are the same as residential water/sewer fees/rates in your community

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- Does your community use the same rates year around?
- Does your community use the same commercial water rates year around?
  - Yes
  - No
- WATER
  
  Tier Tier Start Tier End Unit Rate
  
  Example 1 10 HCF $2.50
  
  The highest tier in your community can be left blank if it does not have an actual number assigned to it. For example, if your community’s highest tier is one rate for every HCF used after 50 HCF used, the start tier would be “51” and the tier end would be left blank.
- These rates apply 12 month of the Year.
- commercialWaterRatetable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- commercial water season first month count
- commercialWaterSeasonFirstRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- commercialWaterSeasonSecondRateTable
  Tier Start Tier End Unit Rate
- Does your community allow residents to use second (irrigation) meters to remove outdoor water use from the sewer bill calculation?
- Discounts (water) :
- Discount (water) Description :
- Does your community use the same rates year around?
- Does your community use the same commercial sewer rates year around?
  - Yes
  - No
- SEWER
  
  Tier Tier Start Tier End Unit Rate
  
  Example 1 10 HCF $2.50
  
  The highest tier in your community can be left blank if it does not have an actual number assigned to it. For example, if your community’s highest tier is one rate for every HCF used after 50 HCF used, the start tier would be “51” and the tier end would be left blank.
- These rates apply 12 month of the Year.
- commercialSewerRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- commercial sewer season first month count
- commercialSewerSeasonFirstRateTable
  Tier Start Tier End Unit Rate
- These rate apply month out of the year.
- commercialSewerSeasonSecondRateTable
  Tier Start Tier End Unit Rate
- Sewerage is based on between 0 - 100 % of water usage
  Please enter a number from 0 to 100.
- Discounts (sewer) :
- Discount (sewer) Description :

Tier	Tier Start	Tier End	Unit	Rate
Example	1	10	HCF	$2.50

Tier	Tier Start	Tier End	Unit	Rate
Example	1	10	HCF	$2.50

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WATER
SEWER
Fee Name Please Select $ Per Selection

City Limit Fee Per Bill $5.00

EPA Fee Per Year $ 70.00
Fee Name Please Select $ Per Selection

City Clean Harbor fee Per Unit $0.034
commercialAdditionalWaterRateTable
Fee Name Please Select $ Per / (Selection)
commericalAdditonalSewerRateTable
Fee Name Please Select $ Per / (Selection)

Fee Name	Please Select	$ Per Selection
City Limit Fee	Per Bill	$5.00
EPA Fee	Per Year	$ 70.00

Fee Name	Please Select	$ Per Selection
City Clean Harbor fee	Per Unit	$0.034

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WATER
SEWER
1. Percentage of water unaccounted for?
1. Percentage of water unaccounted for?
2. Has your community adopted the water and/or sewer debt service exclusion as provided for under MGL59 Section 21 C(n)?
2. Has your community adopted the water and/or sewer debt service exclusion as provided for under MGL59 Section 21 C(n)?
3. Percentage of service bills liened:
3. Percentage of service bills liened:
sewer Percentage of service bills liened
4. In managing your water and sewer fund, have you experienced revenue shortfalls due to lower than projected water use in the last three years?
4. In managing your water and sewer fund, have you experienced revenue shortfalls due to lower than projected water use in the last three years?
4. In managing your water and sewer fund, have you experienced revenue shortfalls due to lower than projected water use in the last three years? (sewer)
5. MWRA charges as a percent of total expenses?
5. MWRA charges as a percent of total expenses? (water)
5. MWRA charges as a percent of total expenses? (sewer)
6. Number of miles of pipeline rehabilitated or replaced in FY17:
6. Number of miles of pipeline rehabilitated or replaced in FY17: (water)
6. Number of miles of pipeline rehabilitated or replaced in FY17: (sewer)
7. Please select the range that best describes your community's water and sewer infrastructure capital needs over the next five years in dollars.
7. Please select the range that best describes your community's water and sewer infrastructure capital needs over the next five years in dollars. HTML Content (water)$
7. Please select the range that best describes your community's water and sewer infrastructure capital needs over the next five years in dollars. HTML Content (sewer)$
8. How much do you anticipate spending on water and sewer capital needs over the next five years in dollars.
8. How much do you anticipate spending on water and sewer capital needs over the next five years in dollars.(water)$
8. How much do you anticipate spending on water and sewer capital needs over the next five years in dollars.(sewer)$
9. Has your community considered rate affordability or taken any steps towards addressing the issue? Please describe how affordability has affected your community, if at all, and any ways your community has tried to respond to it.
9. Has your community considered rate affordability or taken any steps towards addressing the issue? Please describe how affordability has affected your community, if at all, and any ways your community has tried to respond to it. HTML Content

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As we move closer to the the general permits for stormwater discharges being in place, the MWRA Advisory Board is continuing to build up its information base of how member communities are currently handling, or are planning to handle, the operating and capital costs associated with stormwater management. See Appendix G of the 2018 Retail Rate Survey for findings from previous year.
1. How does your community recover stormwater costs?
1. How does your community recover stormwater costs?
2. Please provide any additional detail about your current stormwater recovery method:
2. Please provide any additional detail about your current stormwater recovery method
3. Do you anticipate changing the way you recover stormwater costs in the next year?
3. Do you anticipate changing the way you recover stormwater costs in the next year?
4. If yes, please describe your anticipated method of cost recovery:
4. If yes, please describe your anticipated method of cost recovery:
5. Please estimate the your community's total capital stormwater costs. For internal use only. Will not be published in the document.
5. Please estimate the your community's total capital stormwater costs. For internal use only. Will not be published in the document. $

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Please provide comments or suggestions you may have on the MWRA Advisory Board Annual Water and Sewer Retail Rate Survey; including additional information you would like to see collected in future years.
Comments
Please include any attachments you would like to include using this field.
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